Quality Enhancement Assistant

Logan
Part Time
Logan Area
Entry Level
8 hours per week
Chrysalis is a company that provides a variety of support services for at-risk adults and/or juveniles that have developmental and intellectual disabilities.  These individuals also have a variety of fragile medical issues.  This position requires the ability to work in stress-filled and safety-sensitive environments, make crucial decisions in regards to the care and treatment of at-risk individuals, and possess the ability to communicate those decisions effectively to others.

The Quality Enhancement Department is responsible for bridging any divide between the individual houses or Day Services Facilities and the management team.  This position is directly responsible for assisting the Quality Enhancement Coordinator with improving the quality of life for the individuals we serve, improving morale of the staff in each house, assists in bringing the program into state and local regulatory compliance, and ensures that the homes themselves are cared for and well maintained. This Position helps our individuals gain greater independence by making a difference daily in applying the five Chrysalis values: Respect, Safety, Fun, Mentoring, and Accountability.


Essential Duties and Responsibilities:
The Quality Enhancement Assistant is responsible for, but not limited to, the following:
  • Morning Checks/Inspections for cleanliness and safety as well as state and local regulatory compliance requirements.
  • Afternoon Quick Checks for staff training and safety preparedness.
  • Identifying and reporting to their supervisor immediate safety concerns or any other issues identified within any of the properties.
  • Daily communication with Residential Managers and the supervisor
  • Must be able to meet the driving requirements of the company and be able to drive to multiple programs at any time of day or night with short notice.
  • Grave Checks/inspections to assure that proper care and attention is being given to the individuals in our 24 hour care.
  • Develop relationships with residential clients and staff as a means to improve the living and working environment.
  • Any other duties needed and assigned by directed by their supervisor

Requirements 
  • Must be able to pass a Criminal Background Check
  • Must be 21 years of age or older with a high school diploma or GED.
  • Must be able to drive per Chrysalis driving policy

Experience or Education:                              
  • High school diploma or GED

Training and Certifications:
  • Complete all initial and on-going training requirements within established time frames
  • Complete annual CPR, First Aid, and OSHA training (All Employees)
  • Obtain and maintain SOAR certification (All Employees)
  • Obtain and maintain Food Handler’s Permit (Utah employees)
  • Complete T.B. test  (Utah employees)

Essential Knowledge, Skills, and Abilities:
  • Understand state policies and the Provider Code of Conduct, the abuse, neglect and exploitation policy.
  • Excellent public relations skills working with the individuals’ family
  • Ability to communicate effectively with medical, professional, and state employees
  • Demonstrate good judgment and ability to handle crisis situations
  • Have excellent interpersonal skills working with the individual and co-workers
  • Demonstrate a service oriented attitude Capable of communicating well in both verbal and written form.
  • Demonstrate supervisory skills
  • Ability to prioritize work
  • Able to complete all assigned program documentation accurately and within the allotted time frames
  • Have good judgment and able to handle crisis situations
  • Have good public relations skills in working with a variety of outside professionals and state employees
  • Able to understand and manage personnel issues and deal with staff in a positive manner
  • Able to work independently with little to no supervision
  • Computer and other electronic device skills.


Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical demands: While performing the duties of this job, the employee is required to walk; sit; talk and/or hear; uses hands to finger, feel, and handle objects; reach with arms, bend over, and stoop. Occasionally the employee is required to restrain an individual, and lift and/or move up to 35 pounds.
  • Work environment: While performing the duties of this job, the employee may be exposed to various environments including, but not limited to the following: aggressive individuals, may come into contact with blood and/or salvia, and other OPIM. Duties may vary for different work locations in the community.
  • Will be working independently with little to no supervision while driving between homes and day programs.  May be required to work in inclement weather and to respond to difficult situations under tense emotional and environmental stresses.  May be required to assist staff in dealing with difficult clients.  Will work directly with Residential Managers and Q.E Manager.


This position description is intended to provide some guidelines for job expectation and the employee’s ability to perform the position described. This document does not represent a contract of employment and Chrysalis reserves its right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

 
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